Moss and McAdams Accounting Firm Essay Example for Free

Moss and McAdams Accounting Firm Essay1. At the end of the case if you were Palmer, how would you respond?It was clear from the branch everyone involved could live with handled things more professionally in order to maximize time, and resources while maintaining a healthy and productive work environment for all employees. From the take leave of the project it was evident that Olds knowledge and skills were definitely in demand. Because his expertise was so in demand, when met with an organizational structure that had an obvious weak matrix structure, it caused great adversity. In this case we learn Ruby Sands had the role of functional manager and therefore ultimately made a decision that affected Palmers account.As soon as Palmer recognized the problems he should have addressed the issue then and presented the possible risk, moving forward the best option for Palmer is to find a suitable replacement for Olds. And accept the fact that valuable employees leave projects all the time for one reason or another. Also, Palmer should address his concerns regarding the situation on a whole to include Crosbys unwillingness to be a team player as a way to avoid similar situations happening in the firms future. In conclusion, Palmer is the project manager it is his responsibility to handle all aspects of the project to include communication. Effective communication would have lead to a better outcome.2. Discuss what Palmer could do, if anything, to avoid losing OldsProject managers are ultimately responsible for performance. Therefore it is Palmers responsibility to ensure that appropriate protocol is made betwixt the time, cost and performance requirements of the project. In addition, the project manager is also responsible for the aspects of Leadership, such as problem solving, teamwork, negative politics and customer expectations. To avoid losing Olds, Palmer should have realized the struggles Olds was faced with, such as working extra hours to accommodate bot h projects and accounts, as a result the impact that it had on work-life balance took its doorbell on Olds and put him in a difficult position.